Rates and Information
Dog Kennel Rates
The below prices are will be in place from January 1 2022.
Prices INCLUDE the first and last day of booking and are inclusive of GST.
|Please note: Our prices have changed to reflect the heating costs and updates to our kennels.
|1 Dog $35 per day
|Up to 2 dogs $80 per day
|2 dogs (sharing) $68 per day
|Each additional dog $25 per day
Prices INCLUDE the first and last day of booking and are inclusive of GST.
|1 cat $22 per day
|2 cat (family) $42 per day
Full payment is required on arrival.
Payment is by cash or internet transfer. No EFTPOS or Credit Card facilities available.
For internet transfer please use the details provided. A copy of your transfer receipt is essential when checking in.
OUR BANK DETAILS
Account Name: Glen Pastural investments
BSB: 062 587
Account Name: 10581151
Hours of Operation
Monday: 8.30am – 10am and 4pm – 5pm
Tuesday: 8.30am – 9am or by arrangement between 4pm and 5pm
Thursday: 8.30am – 9am or by arrangement between 4pm and 5pm
Friday: 8.30am – 10am and 4pm – 5pm
Saturday: 8.30am – 10am
Sunday: 4pm – 5pm
CLOSED – Christmas, Easter and other holidays.
Our hours of operation are strictly adhered to.
Please be mindful that our business is also our home and private property and we appreciate your respect in this regard.
Inspections by appointment only.
New customers are invited to view our facilities.
There are no inspections on Wednesdays or Sundays, longs weekends or through busy holiday periods. If you wish to book your pet in during school holidays, Christmas, Easter or a long weekend, you should arrange an appointment a month or so earlier, so that we can show you around.
While we will try to accommodate each viewing, please be mindful that we are reluctant to disturb the kennel area, as we are fully booked during holiday periods with over 100 animals in our care.
Please note: your pet will still be cared for during days we are closed to the public.
Christmas 2023, New Year and other holidays
The Dog O’tel and Purrfect Cattery will be closed to the public from 24 December 2023 and will re-open 2 January 2024.
Christmas bookings open on the 1 October 2023.
Full payment for your pet’s stay is required by 1 December 2023. No refunds will be given after that date.
In special circumstances, we will consider a credit to your boarding account for future use. In most circumstances however, if payment has not been made in full by 1 December 2023 you forfeit your booking.
Last pet drop off day is 24 December 2023 and the first pet pick up date is 2 January 2024.
Please make sure you bring your current vaccination certificate when making your payment.
Closed – Good Friday, Easter Saturday and Easter Sunday.
Closed – every long weekend Sunday.
Similar payment arrangements as Christmas are made for Easter, school holiday bookings and long stay arrangements. You will be advised of these when making your booking and on a case to case basis.
An up-to-date vaccination certificate is essential to board your pet.
NO VACCINATION – NO STAY
Puppies and kittens will need to have completed all their vaccinations for boarding from 16 weeks of age.
Vaccinations must be up to: C3 for dogs and F3 for cats.
Canine and Feline Vaccinations
The health and well being of our beloved family pets should always play an important factor for us in the care of our pets and our responsibility as pet owners.
There are some nasty diseases that our dogs and cats can fall victim to. These can include:
For dogs – Canines
- Parvovirus: causes potentially fatal diarrhoea, particularly in pups and dogs under 2 years of age.
- Distemper: causes coughing, diarrhoea, seizures, loss of balance and blindness.
- Hepatitis: causes vomiting, diarrhoea, abdominal pain and liver damage.
The vaccination against these three diseases is called a C3.
For cats – Felines
- Enteritis: can cause severe disease in unvaccinated kittens between 3 and 5 months of age, causes fever, vomiting, diarrhoea, liver failure and even sudden death.
- Feline Calici Virus: causes sneezing, conjunctivitis, ulcers on the gums and tongue.
- Feline Rhinotrachetitis: causes sneezing, depression, can lead to permanent nasal and sinus infection.
The vaccination against these three diseases is called a F3.
Vaccinations should form part of your annual check up with your vet. Your vet will provide professional advice and will advise you if a vaccination is required for your individual animal. Vaccinations reduce the chance and severity of infections and make recovery quicker.
Introducing your pet to alternate caring options when you are not able to be there, can be a painful process, and one that you will give a lot of thought to. Some owners suffer anxiety about whether to use boarding kennels and catteries and often elect to use a neighbour or get someone to house sit. These options are good alternative that may work for some part of your pet’s life. There will however come a time when friends and family are not available. It is then much more difficult to introduce an older dog or cat to boarding facilities.
With a genuine love of animals and experience to match we organise and develop facilities and activities that allow your dogs to join our play groups several times a day. This experience allows them to exercise and build on their social skills.
Your cat is free to wander safely through our spacious open plan cattery, test themselves on our assault course or just sit around in the sun as cats do.
All pets left in our care will be given all the personal and professional attention that is available to us. Should your pet require any special treatment we shall not hesitate to seek it. Additional charges will be passed on to you, the owner. While we undertake to care for your pet to the best of our ability, we do not accept any responsibility in the event of any untimely occurrence.
- How big are the kennels?
A: The kennels are approximately 3.55 x 1.2 metres. Sleeping quarters are 1.3m2.
- How often will my dog be exercised?
A: Dogs are organised into playgroups and are in the exercise area 1-2 times daily. Long stay dogs are exercised in the same manner, but we also include extra exercise in the Puppy Park every few days for an extended romp.
- What happens if my dog or cat is unwell or injured?
A: If we have your vet’s details we will contact your preferred vet in the first instance, however, we will not hesitate to call our vet if your vet details are not provided or your vet is not available. Costs are the responsibility of the owner and forwarded on to them.
- What do you feed and how often?
A. Dogs are fed with a home cooked meal consisting of meat, pasta, rice and high protein kibble. Cats feast on a variety of canned food, chicken wings and raw beef. Dry food is only served as tid-bits. Animals are fed once daily.
- Are you able to administer my pet’s medication while boarding?
A. We will administer your pet’s medication at no charge, depending on the specific individual circumstances, if previously arranged and agreed to by us. All medication needs to be clearly labelled with details including name and dosage requirements. We are unable to administer medication for diabetic dogs or cats.
- Can I bring my pet’s own bedding?
A. Yes. Please clearly make all items. No beanbags or toys accepted. We take no responsibility for loss or damage to your dogs bedding.
Greyhound Safety Net – http://www.greyhoundsafetynet.org/
The rescue of greyhounds; the retired athletes of the dog world. These placid natured creatures are greatly misunderstood. Their stories will melt your heart.
Greyhoung Rescue – http://greyhoundrescue.com.au/
Greyhound Rescue | We help you save greyhounds
Pups 4 fun – https://www.pups4fun.com.au/
Dog walking, dog grooming, play groups
BURNTPHOENIX Design & Advertising – http://www.burntphoenix.com/
Website Design and Construction